Resume
Michael Moriel II
Research Data Analyst IICalifornia Department of Social Services, Community Care Licensing Division
Summary
Data analyst and BI developer who replaces manual reporting with systems people use. At CDSS I build and maintain a facility inspection analytics dashboard (50M+ rows), build Power BI, SharePoint and Nitro Studio tools for several programs, train my bureau on Salesforce reporting, and write executive summaries for division leadership.
Before state service I ran operations and eCommerce growth for consumer brands. After hours I build web apps and AI agents with Claude Code under the MorielLabs name.
Experience
Research Data Analyst II
May 2024 – PresentCDSS Community Care Licensing Division, Quality Assurance Unit
- 2026 CDSS Service Excellence Award
- Built the Facility Inspection Analytics Dashboard, analyzing 50M+ rows of inspection data
- Wrote the division-wide executive summary for a survey of 457 licensing analysts
- Developed ACB application management system (SharePoint + Nitro Studio + Power BI)
- Created Dementia, AB388, CTB Training Survey and Incident Reporting dashboards
- Serve as division-wide SME for Power BI and data analysis
- Bureau trainer and workgroup SME for FMS, the division's new Salesforce licensing system
Associate Governmental Program Analyst
Feb 2022 – May 2024CDSS Community Care Licensing Division
- Supported Adult & Senior Care Program across 4 LA-area regional offices
- Pioneered SharePoint complaint tracking system (100+ users across 4 offices)
- Managed criminal enterprise investigation involving dozens of facilities
- Created 2023 Year In Review Power BI report for executive leadership
- Developed cross-functional dashboards providing first-ever statewide visibility
eCommerce Consultant
Jan 2016 – Aug 2022MorieCommerce
- Scaled 3P channels from 10 to 10,000+ SKUs across Amazon, Walmart
- Delivered up to 300% revenue growth for clients
- Led 50-state tax compliance projects
- Managed international virtual teams across time zones
Operations Manager
Sep 2014 – Jan 2016Modern Everyday, Inc.
- Grew from first employee to managing 50+ staff
- Key stakeholder in scaling $500K → $13M revenue (FY 2011-2014)
- Built complete company infrastructure: SOPs, policies, departments
- Managed $20K+ monthly marketing budgets with granular tracking
Skills
Data and BI
- Power BI and DAX
- Power Query (M)
- Data modeling
- Excel (15+ years)
- Salesforce reports and dashboards
- KPI design
- Survey analysis
Systems and automation
- SharePoint Online
- Nitro Studio forms and workflows
- Power Automate
- n8n workflows
- AI automations
Claude Code and AI agents
- Claude Code: plugins, hooks, MCP, skills, subagents
- Self-hosted agents (OpenClaw, Hermes)
- Codex
- Claude Agent SDK
- Next.js and TypeScript apps
- Supabase and Convex
- Vercel
- Playwright testing
Communication and leadership
- Executive summaries
- Training and SME support
- Cross-program collaboration
- Team management (50+ staff)
- Stakeholder relations
Selected work
- Facility Inspection Analytics DashboardA Power BI dashboard over 50M+ rows of facility inspection data, covering 50,000+ licensed care facilities in California.
- ACB application tracking systemAn intake form, tracking list and management dashboard that replaced a folder of Excel files for the Administrator Certification Bureau.
- Incident Reporting DashboardDaily view of required incident reports across residential care providers, for the unit that oversees them.
- FMS (Salesforce) trainer and SMETeaching my bureau to work in the division's new Salesforce licensing system and to pull their own data with reports and dashboards.
- CTC Mobile ServicesBooking site for a mobile Clean Truck Check emissions testing service in the San Gabriel Valley.
- You've Got ClaudeOpen-source Claude Code plugin that plays AOL Instant Messenger sounds on session, task and subagent events.
Education
- 2010B.A., Criminal Justice (Minor: Business)CSU Fullerton
- 2023Master Analyst Program (MAP)CSU Sacramento
- 2015Certified Licensing Executive (CLE)Licensing International
Recognition
- CDSS Service Excellence Award, 2026
- CDSS Service Excellence Award, 2022 (presented November 2023)
- Exceptional Probation Reports (RDA II and AGPA positions)
- Amazon Top 25% Holiday Sales recognition