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State of California work

Statewide survey reports

Executive summaries of post-inspection surveys from 457 licensing analysts and from licensees, written for division leadership.

Status
Delivered
Role
Analyst and author
When
FY 2024-25, FY 2025-26
licensing analysts invited
457licensing analysts invited
response rate
47%response rate
program reports reconciled
3program reports reconciled
pages in the executive summary
2pages in the executive summary

FY 2024-25 licensing analyst survey.

Three program reports (child care, children's residential, adult and senior care) needed one readable story for executives.

What I built

  • Wrote the division-wide executive summary, cut to a two-page, table- and chart-led read at management's request.
  • Authored the adult and senior care program report and led the consistency review across all three.
  • Flagged coverage gaps in the inspection tool for specialized facility types and inconsistent collection of required interview data.
  • Built the Power BI model for the licensee survey, matching respondent emails to facility records to tie responses to regional offices.